Privacy Policy for Ekplus8

Your Rights to Access and Delete Data

You have the right to request a copy of the personal data we hold about you. You can also ask us to delete your information at any time. To make such a request, simply use the contact page on the site. We will respond within the timeframe required by law and will not charge a fee for reasonable requests.

Cookies and Turning Them Off

The site uses cookies to remember your preferences and to understand how you navigate the lobby. These small files make your experience smoother and help us fix errors. If you disable cookies in your browser, you can still use the platform, but some features may not work as intended. For example, you may need to log in again more often or see less relevant content.

What We Collect and When

When you use the contact form on the site, we collect the information you submit, such as your name, email address, and any message you write. This happens only when you choose to send it to us. Our web server also automatically records your IP address, the type of browser you are using, and which pages you view. This data is collected each time you visit the lobby or any part of the platform.

Why We Hold Each Type of Data

We hold your contact form submissions solely to respond to your enquiries or requests. Without this information, we cannot answer your questions or assist you with account or technical issues. Server logs, including IP addresses and browser details, are kept to maintain the security of the platform and to analyse general usage patterns. This helps us improve the site’s performance and prevent abuse.